McMaster Innovation Park is committed to providing our tenants with exceptional customer service for all your service and maintenance requests. This includes heating, cooling, cleaning, lighting, electrical, plumbing, general maintenance and building services.
Submitting a Service Request is quick and easy. You can reach MIP's online system in two ways;
- For non-registered users select the Service Request link from the MIP website.
*Non-registered users will receive an email notification when their request has been received and completed. (No login information is required for this option)
- For registered users, go directly to https://mc.mcmasterinnovationpark.ca login and submit a Service Request
**Registered users have the ability to track the progress of their service request, as well as view all past service requests.
To become a registered user click here for further information.
For urgent requests, such as a flood, please call the MIP emergency line at 905-667-5550.